![]() ![]() I tried using the HP Support Assistant to obtain the. ![]() While I was able to download your recommended 26.20.100.7810 installation file, when I ran the exe file to install the driver, it seemed to complete but created an error log file and the. Nonetheless, I was unable to remove the IGCC, remove the driver Version 27.20.100.8935, and replace it with 26.20.100.8141 through Windows update. Thanks for the recommendations! I attempted to follow your suggestions but encountered a few challenges along the way. Reconnect to the Internet and reboot your PC. Install the previously downloaded Graphics Driver from HP*. (Repeat steps 5.1 through 5.4 until the device gets listed as ' Microsoft Basic Display Adapter') Note: Repeat this process until you get the Microsoft Basic Display Adapter. In the pop-up window make sure ' Delete the driver software for this device' is checked.ĥ.4. Right-click on 'Intel HD Graphics' or similar, and select 'Uninstall Device'ĥ.2. At this point, we can remove Legacy drivers from Device Manager:ĥ.1. If the adapter continues to be listed as ‘Intel HD Graphics’ or similar, and no other Intel Graphics driver is listed under ' Programs and Features ' for removal, then it means Windows has switched to a previously installed Legacy driver. Go to the Device Manager > Video Adapters and check if the controller is listed as ' Microsoft Basic Display Adapter '. Uninstall the driver and the Intel Graphics Driver from Apps and Features. ĭisconnect from the Internet so no new drivers are automatically installed by Windows Update. Download the latest Graphics Driver from HP*, version: 26.20.100.7810.Try a Clean installation of the drivers and install the proper one for your system: >Search for the Intel* Graphics Command Center The best thing to do is to use the drivers provided by the system manufacturer or through Windows Update to eliminate the potential impact caused by loading non-custom drivers. There are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. With the report, I noticed that you are using a generic graphics driver and that may be causing the failure. Report Id: 48160df4-c013-447e-ab21-cbae7e0c595dįaulting package full name: AppUp.IntelGraphicsExperience_1.100.2970.0_圆4_8j3eq9eme6cttįaulting package-relative application ID: App What needs to be done to get this to operate correctly?įaulting application name: IGCCTray.exe, version: 1.100.2970.0, time stamp: 0x5fa05e73įaulting module name: KERNELBASE.dll, version: 1.662, time stamp: 0xec58f015įaulting application start time: 0x01d6cf11b393ed79įaulting application path: C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_圆4_8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exeįaulting module path: C:\windows\System32\KERNELBASE.dll ![]() This has been occurring over multiple OS and driver versions, and all drivers and the OS are current. I have an HP Spectre x360 with a Core i7 1065G7 CPU and Iris Plus Graphics running Windows 10 Home 20H2 build 19042.685, and the IGCCTray.exe fails almost daily in the Windows Reliability Report. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |